Terms & Conditions

Last updated: 20/10/2025

By placing an order on this website, you agree to be bound by the following terms and conditions.
Please read them carefully before making a purchase.

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1. Company Information

Business Name: Digital Business World LTD
Trading As: Baïty
Registered Office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Company Registration Number: 16027581
Email: contact@baïty.com
Website: https://baïty.com

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2. Scope of Application

These Terms & Conditions apply to all sales made through this website, regardless of the buyer’s location.

By placing an order, you confirm that:

• You have read and understood these terms
• You accept these terms in full
• You are legally capable of entering into binding contracts
• All information provided is accurate and complete

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3. International Legal Frameworks

We comply with consumer protection laws in the countries we serve:

🇬🇧 UK Customers

• Governed by the UK Consumer Rights Act 2015
• You have the right to return most new, unopened items within 14 days for a full refund
• For full details, see our Returns & Refunds Policy

🇪🇺 EU Customers (Germany, Netherlands, France, etc.)

• Governed by EU Consumer Law and GDPR
• Right of withdrawal: You may return products within 14 calendar days after delivery without giving a reason
• For full details, see our Returns & Refunds Policy

🇺🇸 US Customers

• Returns accepted within 14 days at your own shipping cost
• No statutory withdrawal rights, but we offer voluntary returns
• State-specific laws may apply

🇦🇪 UAE Customers

• Orders are final unless a product is defective or damaged upon arrival
• Local consumer protection laws apply
• Customs fees or local taxes (if any) are the responsibility of the buyer

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4. Product Information

Product Descriptions:

• We strive to provide accurate product descriptions, images, and specifications
• Colors may vary slightly due to screen settings and lighting
• Dimensions and measurements are approximate

Product Availability:

• All products are subject to availability
• If a product is out of stock after you order, we will notify you and offer a refund or alternative

Pre-orders:

• Some products may be available on pre-order
• Estimated delivery dates will be clearly stated
• We will notify you of any delays

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5. Prices & Payments

Prices:

• All prices are displayed in USD, GBP, EUR, or AED (depending on your location)
• Prices include applicable taxes where required by law
• We reserve the right to change prices at any time, but changes will not affect orders already placed

Payment Methods:
We accept the following secure payment methods:

• Visa, Mastercard, American Express
• PayPal
• Klarna (where available)
• Other payment methods as displayed at checkout

Payment Processing:

• All payments are processed securely via Stripe
• Payment processing is encrypted and PCI-DSS compliant
• Your payment information is never stored on our servers

Payment Authorization:

• By placing an order, you authorize us to charge the total amount to your payment method
• If payment is declined, we will notify you and your order will not be processed

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6. Orders & Order Confirmation

Placing an Order:

• Add items to your cart and proceed to checkout
• Provide accurate delivery and billing information
• Review your order summary before confirming

Order Confirmation:

• You will receive an order confirmation email immediately after purchase
• This email confirms that we have received your order, but does not constitute acceptance
• We reserve the right to refuse or cancel orders in certain circumstances (e.g., pricing errors, fraud, product unavailability)

Contract Formation:

• A binding contract is formed when we dispatch your order and send you a shipping confirmation email

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7. Shipping & Delivery

We ship worldwide. For detailed information about shipping times, costs, and destinations, please see our Shipping & Delivery Policy.

Key Points:

• Average delivery: 8-15 business days (varies by location)
• Free shipping on all orders
• Tracking information provided via email
• Customs duties (if applicable) are the buyer’s responsibility

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8. Returns, Refunds & Right of Withdrawal

We want you to be satisfied with your purchase.

Key Points:

• Returns accepted within 14 days of delivery
• Items must be unused, in original condition and packaging
• Return shipping costs are at the customer’s expense (unless product is defective)
• Refunds processed within 14 business days after we receive the returned item

For complete details, step-by-step instructions, and country-specific rights, please see our Returns & Refunds Policy.

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9. Defective or Damaged Products

If you receive a defective or damaged product:

Step 1: Contact us within 14 days of delivery

• Email: contact@baïty.com
• Provide your order number, photos of the damage, and a description

Step 2: We will assess the issue

• We may offer a replacement, repair, or full refund
• Return shipping will be covered by us if the product is defective

Step 3: Return the item (if requested)

• We will provide return instructions and a prepaid shipping label if applicable

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10. Cancellations

Before Dispatch:

• You may cancel your order before it has been dispatched
• Contact us immediately at contact@baïty.com
• If payment has been processed, we will issue a full refund

After Dispatch:

• Once your order has been shipped, you cannot cancel it
• You may return the item under our Returns Policy once you receive it

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11. Warranties & Guarantees

Statutory Rights:

• Nothing in these terms affects your statutory rights under applicable consumer protection laws
• In the UK/EU, you have legal rights if products are faulty or not as described

Product Warranty:

• Products are covered by manufacturer warranties where applicable
• Warranty terms vary by product and will be specified in product descriptions
• To claim a warranty, contact us with proof of purchase

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12. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Delays caused by shipping carriers, customs, or force majeure events
• Misuse or improper use of products

Nothing in these terms excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Any liability that cannot be excluded under applicable law

Maximum Liability:

• Our total liability is limited to the price you paid for the product(s) in question

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13. Intellectual Property

All content on this website is protected by intellectual property laws and is owned by Digital Business World LTD unless sta